Shipping Policy
Last Updated: June 2026
Thank you for shopping with LifeGoodsNest. We offer practical lifestyle products through our Home & Kitchen Essentials, Personal & Pet Care, Auto Essentials, and Travel & Storage collections.
This Shipping Policy explains how orders are prepared, dispatched, tracked, and delivered. By completing a purchase through our website, you confirm that you have reviewed and accepted the terms described below.
1. Order Preparation and Dispatch
After payment has been successfully authorized, your order will enter our fulfillment process.
Please allow up to three business days for order verification, product inspection, packaging, and transfer to the selected shipping carrier.
Orders placed on weekends or recognized public holidays will begin processing on the next available business day.
Processing time is separate from the estimated shipping time shown below.
2. Shipping Charges and Estimated Delivery
LifeGoodsNest generally applies a flat international standard-shipping charge of $5.99 USD.
After an order has been dispatched, standard international delivery usually takes approximately 10–20 business days, depending on the destination and local delivery conditions.
The final shipping fee will be displayed during checkout before payment is completed. Shipping promotions or destination-specific conditions may occasionally affect the amount charged.
3. Circumstances That May Delay Delivery
Although we aim to prepare and dispatch orders promptly, certain events are outside the direct control of LifeGoodsNest.
Delivery may be delayed because of customs inspections or border clearance, severe weather, public holidays, carrier congestion, local transportation interruptions, remote delivery locations, or unexpected logistics and operational disruptions.
Estimated delivery periods are provided for general guidance and may be extended when these circumstances occur.
4. Tracking Your Shipment
A shipping confirmation will be sent to the email address provided at checkout after your parcel has left the fulfillment facility.
The message will normally contain a tracking number or a direct tracking link. Customers may also enter the tracking number at:
Tracking systems may take approximately 48–72 hours to display the first movement after the carrier receives the parcel. A temporary absence of tracking information does not necessarily mean that the order has not been dispatched.
5. Separate Packages and Split Shipments
An order containing multiple products may be divided into two or more shipments.
This may happen when products are stocked at different fulfillment locations or when separate dispatching allows part of the order to arrive sooner.
When an order is split, each package may have a different tracking number, packages may arrive on different dates, and separate shipping-confirmation emails may be issued.
Receiving one parcel does not automatically mean that the remaining products are missing.
6. Changes to an Order or Delivery Address
Requests to change a shipping address, product variation, design, or quantity must be submitted within 12 hours after checkout.
Contact support@lifegoodsnest.com and include your order number, the email address used during checkout, and the complete requested correction.
For address changes, provide the full revised delivery address, including any apartment, unit, postal code, or regional information.
We will make reasonable efforts to assist, but changes cannot be guaranteed after fulfillment preparation has started. Once a parcel has been dispatched, LifeGoodsNest may no longer be able to modify the address or contents of the order.
7. Failed Delivery Attempts and Unclaimed Packages
When a delivery attempt is unsuccessful, the local carrier may leave a notice, schedule another attempt, or transfer the parcel to a nearby postal or collection facility.
Customers are responsible for using the tracking information to contact the carrier and arrange collection or redelivery where necessary.
LifeGoodsNest is not financially responsible for parcels that are abandoned, refused, returned, or left unclaimed because of an incomplete or inaccurate shipping address, failure to respond to the carrier, failure to collect the parcel within the carrier’s holding period, or incorrect contact information entered at checkout.
Any reshipping costs resulting from these circumstances may be the customer’s responsibility.
8. Tracking That Has Not Updated
International parcels may travel between logistics facilities without receiving a new scan at every stage.
Tracking updated within the last seven days: The shipment is generally considered to be moving through the carrier network normally.
No tracking movement for more than seven consecutive days: Contact support@lifegoodsnest.com with your order number and checkout email. Our support team may request additional information or open an investigation with the logistics provider.
A lack of recent tracking information does not automatically confirm that a parcel has been lost.
9. Lost Parcels and Delivered Packages
Confirmed loss during transit: When the shipping carrier officially confirms that a parcel was lost before delivery, LifeGoodsNest will arrange a replacement at no additional product cost.
Package marked as delivered: Our shipping responsibility is considered complete once the carrier’s tracking record shows the package as delivered.
LifeGoodsNest does not provide refunds or replacements for parcels believed to have been stolen, misplaced, or removed after a confirmed delivery scan.
When a package is marked as delivered but cannot be located, customers should check the mailbox, entrance, porch, garage, or other safe delivery areas, ask household members or neighbors whether they accepted the package, contact building management or reception staff, and contact the local carrier for delivery details.
10. Fulfillment Locations
LifeGoodsNest serves customers in supported international destinations.
Orders may be processed through fulfillment facilities located in regions such as North America, Australia, or the European Union. Certain products may also be shipped directly from approved international manufacturing or supply partners.
The dispatch location may depend on inventory availability, destination, product type, and logistics efficiency. As a result, the shipping origin may differ between products or separate orders.
11. Customs Duties, Taxes, and Shipping Conditions
By placing an order with LifeGoodsNest, the customer acknowledges the following conditions:
Delivery Estimates: Shipping periods are approximate estimates and are not guaranteed arrival dates.
Customs and Import Charges: The customer is responsible for customs duties, import taxes, tariffs, VAT, brokerage charges, or other fees imposed by the destination country or local authorities.
Importer Responsibility: Where applicable, the recipient is treated as the importer of record and is responsible for complying with local import requirements.
Address Accuracy: Customers are responsible for entering a complete and correct delivery address during checkout.
Customs Delays: LifeGoodsNest does not control customs inspections, clearance procedures, or delays caused by government authorities.
Refusing a parcel because of customs charges does not automatically create eligibility for a refund.
12. Shipping Support and Company Information
Questions concerning order processing, tracking, delivery delays, or shipping corrections may be directed to our customer support team.
Please include your order number in the subject line so that the order can be located more efficiently.
Brand: LifeGoodsNest
Customer Service Email: support@lifegoodsnest.com
Customer Service Phone: +1 (475) 375-8375
Operating Company: 深圳市零壹引力科技有限公司
Company Address:
Room 2103, Yuemeite Building
No. 1 Gaoxin South 7th Road, Gaoxin Community
Yuehai Subdistrict, Nanshan District
Shenzhen, Guangdong, China